Frequently Asked Questions :
1. What kind
of clothing does your online store offer?
Answer: Our
online store offers a wide range of women clothing items, including dresses, beach
tunics, Bollywood wears and dashiki garments. We also offer a variety of sizes
and styles to cater to every customer's preference.
2. How can I find the right size for me?
Answer: To
find the right size for you, please refer to our size chart that is available
on each product page. We also offer a size guide that can help you measure
yourself accurately.
3. What is your return policy?
Answer: Our
return policy allows you to return any item within 15 days of purchase for a
refund or exchange. The item must be in its original condition with all tags
attached. Please refer to our return policy page for more information.
4. Can I track my order?
Answer: Yes, once your order has been shipped, you will receive a tracking number via email that you can use to track your order.
5. How long will it take for my order to arrive?
Answer: It
depends on your location and the shipping method you choose at checkout.
Standard shipping usually takes 5-7 business days, while express shipping takes
2-3 business days.
6. What forms of payment do you accept?
Answer: We
accept all major debit/credit cards, PayPal, and Bank tranfers.
7. Do you offer free shipping?
Answer:
Yes, we offer free standard shipping on orders over €100.
8. Are there any discounts or promotions available?
Answer: We
frequently offer discounts and promotions to our customers. Please sign up for
our newsletter to stay up to date with our latest offers.
9. Can I cancel or modify my order?
Answer: You
can cancel or modify your order within 24 hours of placing it. Please contact
our customer service team for assistance.
10. What happens if I receive a damaged or defective item?
Answer: If
you receive a damaged or defective item, please contact our customer service
team within 7 days of receiving the item. We will provide you with instructions
on how to return the item for a refund or exchange.
11. Do you offer gift cards?
Answer: Yes, we offer gift cards that can be purchased on our website. The gift card will be sent via email to the recipient.
12. Can I
contact customer service for assistance with my order?
Answer: Yes, our customer service team is available to assist you with any questions or concerns you may have about your order. You can contact us via email or phone.
13. Can I leave a review of my purchase on your website?
Answer: Yes, we encourage our customers to leave reviews of their purchases on our website. Your feedback helps us improve our products and services.
14. How do I know if an item is currently in stock?
Answer: If
an item is currently in stock, it will be available for purchase on our
website. If an item is out of stock, it will be indicated on the product page.