Frequently Asked Questions :


1. What kind of clothing does your online store offer?

Answer: Our online store offers a wide range of women clothing items, including dresses, beach tunics, Bollywood wears and dashiki garments. We also offer a variety of sizes and styles to cater to every customer's preference.

 2. How can I find the right size for me?

Answer: To find the right size for you, please refer to our size chart that is available on each product page. We also offer a size guide that can help you measure yourself accurately.

 3. What is your return policy?

Answer: Our return policy allows you to return any item within 15 days of purchase for a refund or exchange. The item must be in its original condition with all tags attached. Please refer to our return policy page for more information.

 4. Can I track my order?

Answer: Yes, once your order has been shipped, you will receive a tracking number via email that you can use to track your order.

 5. How long will it take for my order to arrive?

Answer: It depends on your location and the shipping method you choose at checkout. Standard shipping usually takes 5-7 business days, while express shipping takes 2-3 business days.

6.  What forms of payment do you accept?

Answer: We accept all major debit/credit cards, PayPal, and Bank tranfers.

7.  Do you offer free shipping?

Answer: Yes, we offer free standard shipping on orders over €100.

 8. Are there any discounts or promotions available?

Answer: We frequently offer discounts and promotions to our customers. Please sign up for our newsletter to stay up to date with our latest offers.

 9. Can I cancel or modify my order?

Answer: You can cancel or modify your order within 24 hours of placing it. Please contact our customer service team for assistance.

 10. What happens if I receive a damaged or defective item?

Answer: If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving the item. We will provide you with instructions on how to return the item for a refund or exchange.

11. Do you offer gift cards?

Answer: Yes, we offer gift cards that can be purchased on our website. The gift card will be sent via email to the recipient.


 12. Can I contact customer service for assistance with my order?

Answer: Yes, our customer service team is available to assist you with any questions or concerns you may have about your order. You can contact us via email or phone.

 13. Can I leave a review of my purchase on your website?

Answer: Yes, we encourage our customers to leave reviews of their purchases on our website. Your feedback helps us improve our products and services.

 14. How do I know if an item is currently in stock?

Answer: If an item is currently in stock, it will be available for purchase on our website. If an item is out of stock, it will be indicated on the product page.